Loan Collector Trainee
Position: Loan Collector Trainee
Job Type: Full-Time
Location: Taunton, MA
Department: Collections
Reports To: AVP Collections Officer
ABOUT US:
Bristol County Savings Bank, founded in 1846, is a full-service financial institution offering commercial lending, personal and business banking, and mortgage services. The Bank's Financial Advisory Services division has successfully assisted businesses, individuals and non-profits with the management of their assets since 1989. The Bank's steady growth and expansion has resulted in $3.1 billion in assets and just over 400 employees in southeastern Massachusetts and Rhode Island. The key words at Bristol County Savings Bank are: "Commitment, Stability, and Community," values that are combined with state-of-the-art technology to meet the needs of its customers. A dedicated local community bank for over 175 years, Bristol County Savings Bank is actively involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.
OVERVIEW:
The Loan Collector Trainee will be responsible for assisting the Collections Officer and the Loan Collectors in the collection of delinquent indirect loans, repossession of vehicles, disposition of repossessed vehicles, and collection of after sell rebates and deficiency balances. Additional responsibilities include preparing collection and repossessed collateral reports as assigned by the Collections Officer and updating Bank records regarding collection actions. Activities will be performed in accordance with established Bank policies & procedures. The Collector will support, and adhere to, the Bank's regulatory compliance objectives and recommends and implements changes to support prescribed requirements.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
• Participates in indirect loan collection efforts.
• Responsible for directly contacting collection account customers by phone and in writing to facilitate the payment of past due loans.
• Develops & implements workout strategies with the assistance of the Senior Loan Collector and/or Collections Officer, prepare repossession notices, and repossess vehicles held as collateral.
• Assists in assigning vehicle repossessions (voluntary & involuntary) to an asset recovery agent and coordinates the delivery of the vehicle to a safe location.
• Assists in the disposition of repossessed vehicles and in the submission and follow up on vehicle VSI damage, GAP insurance, warranty, and repossession fee claims.
• Updates bank records regarding collection actions.
• Assists in the processing of Collection-related approvals and in the collection of outstanding deficiency balances.
• Prepares related collection and repossessed collateral reports.
OTHER ACCOUNTABILITIES / RESPONSIBILITIES:
• Performs related and unrelated responsibilities as may be required.
POSITION REQUIREMENTS:
Excellent interpersonal, analytical, organizational, problem solving, planning, negotiation and communication skills. Ability to quickly gain a working knowledge of consumer collection laws and state and government regulations through Bank-provided training and practice. Working knowledge of Microsoft Office products. Must be able to travel with in the Bank's lending territory.
INDEPENDENT ACTION:
Performs work within established guidelines and according to specific procedures. Consults with manager where clarification or exception to Bank policy may be required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO STATEMENT:
Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.
FULL-TIME BENEFITS:
401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement
Begins first of the month following date of hire:
Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account
VISIT OUR WEBSITE : https://www.bristolcountysavings.com/
LINKEDIN: https://www.linkedin.com/company/bristol-county-savings-bank/
